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Losing your driving licence can be an inconvenience, but replacing it doesn’t have to be. The UK government offers a straightforward process to get a new licence, whether you’ve lost it, it’s been stolen, or it’s simply become damaged. Here’s everything you need to know about replacing your driving licence.

If you applied for your last provisional licence before 1 March 1973, you’ll need to follow the process to apply for your first provisional licence instead.

Who Can Apply?

To apply for a replacement driving licence in Great Britain, you must meet certain criteria:

  • Residency: You must be a resident of Great Britain. Residents of Northern Ireland must use a different service.
  • Eligibility: You cannot be disqualified from driving for any reason.
  • Address History: You’ll need to provide your addresses for the last three years.

How to Apply

There are several ways to apply for a replacement driving licence:

Online Application:

Fastest and Easiest Method: The online service is the quickest way to replace your licence. You’ll need a few details handy:

      • Your driving licence number (if available)
      • Your National Insurance number
      • Your passport number (if available)

Cost: The fee for replacing a lost, stolen, or damaged driving licence is £20. You can pay using a MasterCard, Visa, Electron, or Delta debit or credit card.

By Phone:

    • Eligibility: You can apply by phone if none of your personal details have changed since your last application, and your licence is not damaged or near expiration.
    • Limitations: You cannot use this method if your licence is set to expire within 56 days (or 90 days for medical reasons).

By Post:

    • For Paper Licences: If you have a paper driving licence, you can apply by post. You’ll need to complete form D1 (for car or motorbike licences) or form D2 (for lorry or bus licences).
    • Additional Requirements: If your name has changed, you’ll need to include original documents that confirm the change. You must also include a passport-style photo and the damaged licence if applicable.

Processing Time

After submitting your application, you should receive your new driving licence within three weeks. However, it may take longer if your medical or personal details require additional checks.

What Happens if You Find Your Old Licence?

If you find your old driving licence after receiving a replacement, you are required to return the old licence to the DVLA with an explanation of the situation. The address to send your old licence is:

DVLA
Swansea
SA99 1AB

Updating Your Photo

If your driving licence is due to expire within the next two years, you might be given the option to update your photo. You can choose to keep your current photo, use your passport photo, or submit a new one if instructed by the DVLA.

Replacing a lost, stolen, or damaged driving licence in the UK is a relatively simple process, whether you choose to do it online, by phone, or by post. The key is to ensure you have all the necessary information and documents ready to make the process as smooth as possible. For more detailed instructions or to start your application, you can visit the GOV.UK website.

This guide ensures you’re well-prepared to navigate the process and get back on the road without unnecessary delays.

If you’ve recently lost your driving licence and are wondering what steps to take, don’t forget that misplacing other essential documents can happen too. For example, if you’ve misplaced your theory test certificate, here’s how to replace a lost theory test certificate to keep everything up to date.

Nikki T.
1 day ago
Would definitely recommend Shift & my instructor Ciaran!

Shift were quick to come back to me with my initial queries and getting me set up with an instructor. The driving school app is really intuitive and easy to use which was great.

Ciaran was always calm, patient and made me feel at ease. He was happy to answer any questions I had, go over things I felt unsure or unconfident about and it really felt like he went the extra mile to make sure I was ready for my test.

I passed my test and feel like a confident driver thanks to Ciaran's support and guidance throughout.
Garry D.
7 months ago
recommends
Highly recommend Shift Driving School. They were an absolute pleasure to deal with from start to finish. Special shout out to my instructor Hassan, who taught me from scratch in just under 6 months. I had no previous driving experience at all and he talked through the steps and skills needed clearly, always supportively pushing me to be my best. Delighted to have passed at first attempt! Couldn’t have done it without the team at Swift and Hassan. Thank you!
Pottsi P.
3 weeks ago
Found an instructor quickly. Julie was a fantastic teacher all the way through and set me up perfectly to pass first time. Special shout out the guys in the office and to Lisa who squeezed me in for a few last minute drives before my test.

Highly recommend.

Tom
Denise W.
1 year ago
recommends
I 10000000% recommend this driving school my instructor has been appsalutly amazing he had so much patience and really helped me through all my lessons then he recommend me a nervous course which really helped me as I really struggled with my nerve on my test but I finally done it and passed my test and I wouldn't have been able to do it if it wasn't for lewis so thank u sooooo much :)
Abigail L.
1 month ago
10/10 experience learning to drive with Julie! She was patient and very lovely, she gave me the confidence I needed to pass my test. I really enjoyed each of my lessons and will miss them! I would recommend this school to anyone
Webdeco.
2 years ago
recommends
What a great company to not only learn to drive with, but to actually work with too. We would highly recommend Shift without a doubt.
Izzy B.
1 month ago
I've had an absolutely fantastic experience with Shift from start to finish. I was assigned an instructor incredibly quickly after my first enquiry, and from the very first lesson to passing my test (first time with no faults!) I was supported incredibly well.

Simon helped me go from someone that had panic attacks after attempting lessons a few years ago, to being so confident behind the wheel that I have no reservations about going out and driving.

It was an absolute pleasure learning to drive with Shift and I wholeheartedly recommend them to anyone.
Lankaji L.
1 month ago
I had an excellent experience with Shift Driving School. My instructor, William Stanton, was professional, patient, and incredibly supportive throughout my lessons. He explained everything clearly, helped me build confidence step by step, and always made sure I understood not just how to drive, but why things are done a certain way.

Thanks to his guidance, I passed my test on the first attempt! I highly recommend Shift Driving School to anyone looking for a calm, knowledgeable, and reliable instructor.
Josh A.
1 month ago
Today I passed my test!! I've have really enjoyed my lessons with Shift! There was a little bit of a wait but now I know why. I passed first time with my instructor (I had two because my availability changed) and you can tell by the way all of the instructors are with eachother that this is just a great school. The app is really good too. Would definitely recommend Shift Driving School.
Emily A.
2 months ago
10/10 experience when learning made sure I was confident and cool ready for the test . Entirely grateful for the pass !!!very grateful for the help of Lewis as an instructor!!!