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Image: NE Driving Solutions Ltd.

Driving test delays have become a significant issue in the UK, with over three-quarters of test centers facing wait times of more than three months. Despite efforts to tackle the backlog, including the addition of 150,000 extra test slots, waiting times have crept back up.

Temporary Improvements and the Current Situation

Initially, the extra test slots brought some relief. By January, the percentage of centers with three-month delays dropped from 81% in October to 57%. However, by May, the delays had surged again, with 77% of centers reporting wait times of over three months. The average waiting time also increased from 14.5 weeks in January to 17.8 weeks by May. This is still far higher than the pre-pandemic average of six weeks.

Concerns from the Driving Industry

The driving industry is concerned that without long-term solutions, the delays will only worsen. Camilla Benitz, Managing Director of the AA Driving School, pointed out that short-term fixes are not enough. The Driver and Vehicle Standards Agency (DVSA) has noted that many learners are booking tests prematurely, often before they are truly ready, leading to a high number of failed tests and further delays.

The Growing Black Market Problem

Adding to the problem, a black market has emerged where individuals use bots to secure test slots, which they then resell for a profit. MPs have called for government intervention to tackle this issue.

Calls for Systemic Changes

Driving schools and industry experts are calling for more comprehensive measures, including better recruitment and retention of examiners. The DVSA has responded with initiatives like the “Ready to Pass” campaign, aiming to ensure that learners are better prepared for their tests, which should help reduce waiting times.

According to Lewis Bishop from Shift Driving School, students are often booking tests in a panic, sometimes before they’ve even had sufficient—or in some cases, any—lessons. Additionally, many candidates opt to take tests in private cars without being fully prepared, further exacerbating the situation. Bishop noted that while the Gateshead center now has more examiners than it did last year, the bottleneck persists. “Something needs to be done,” he said, emphasizing the need for systemic changes to address the ongoing delays.

What Can You Do to Help?

Here are a few practical steps that can help reduce driving test delays:

  1. Book Your Test Only When You’re Ready: Make sure your driving instructor agrees that you’re ready to take the test. Booking prematurely can lead to failed attempts, which just adds to the backlog.
  2. Cancel If You Can’t Attend: If you know you won’t be able to attend your test, cancel it as early as possible. This frees up the slot for someone else who is ready.
  3. Stick to Your Local Area: Don’t travel across the country for a test. This not only clogs up the system but also makes it harder for locals to get slots in their own area.
  4. Avoid Using Bots or Third-Party Services: These services contribute to the problem by creating a black market for test slots. Instead, book your test directly through the DVSA, your Driving Instructor or Driving School.
10/10 experience learning to drive with Julie! She was patient and very lovely, she gave me the confidence I needed to pass my test. I really enjoyed each of my lessons and will miss them! I would recommend this school to anyone
Highly recommend Shift Driving School. They were an absolute pleasure to deal with from start to finish. Special shout out to my instructor Hassan, who taught me from scratch in just under 6 months. I had no previous driving experience at all and he talked through the steps and skills needed clearly, always supportively pushing me to be my best. Delighted to have passed at first attempt! Couldn’t have done it without the team at Swift and Hassan. Thank you!
I had an excellent experience with Shift Driving School. My instructor, William Stanton, was professional, patient, and incredibly supportive throughout my lessons. He explained everything clearly, helped me build confidence step by step, and always made sure I understood not just how to drive, but why things are done a certain way.

Thanks to his guidance, I passed my test on the first attempt! I highly recommend Shift Driving School to anyone looking for a calm, knowledgeable, and reliable instructor.
I 10000000% recommend this driving school my instructor has been appsalutly amazing he had so much patience and really helped me through all my lessons then he recommend me a nervous course which really helped me as I really struggled with my nerve on my test but I finally done it and passed my test and I wouldn't have been able to do it if it wasn't for lewis so thank u sooooo much :)
Today I passed my test!! I've have really enjoyed my lessons with Shift! There was a little bit of a wait but now I know why. I passed first time with my instructor (I had two because my availability changed) and you can tell by the way all of the instructors are with eachother that this is just a great school. The app is really good too. Would definitely recommend Shift Driving School.
What a great company to not only learn to drive with, but to actually work with too. We would highly recommend Shift without a doubt.
Absolutely amazing driving school! Simon was brilliant from start to finish, and I couldn’t have wished for a better instructor. I had a previous bad experience with a different driving school which left me feeling anxious and lacking in confidence, but from my very first lesson with Shift, Simon made me feel at ease and supported me all of the way through. He has such a lovely, calm manner, is suuuuuper patient, and has an amazing way of explaining things differently if you don’t quite understand or if something isn’t sticking. My work shifts changed quite a lot due to changing jobs mid-way through my lessons however Simon was so good at swapping things about in order to fit my schedule and really did whatever he could to allow me to get the most out of my lessons.

I Just passed my test first time and I owe all of my credit to Simon. Lewis also sat in for a mock test last week, and he was also amazing - super calm and made me feel really at ease. Could absolutely not recommend learning with this driving school enough, and I’m going to really miss my lessons with Simon going forward! This is such a big achievement for me and I can’t thank the driving school and Simon enough ☺️❤️
Passed with Simon a few days ago! It has been a really good experience doing my lesson with Shift Driving School. I want to thank Simon most especially for his patience and for helping me pass my driving! It has been a journey, but we got there!
Passed my test today on my first attempt and wanted to say a huge thank you to my instructor Ciaran! He was absolutely fantastic, really patient, and taught me to drive and manage my anxiety at the same time which was not an easy task! I would definitely recommend shift driving school, I started out with no experience driving and massively nervous and now I’m a confident full fledged driver!
I honestly cannot thank the team enough.

Simon was my instructor and I felt comfortable with him right from the start. He was incredibly flexible around my work schedule, always fitting lessons in when I needed them, and he adapted his teaching style to whatever helped me learn each new skill. He is extremely knowledgeable and always had great tips and explanations that made everything so much easier to understand. I genuinely never thought I would become a driver, especially learning in my 40s, but Simon gave me the confidence and belief that I could do it. We also had such a good laugh on our lessons and I will really miss them now I have passed. I would highly recommend him to anyone who is nervous, unsure or doubting themselves.

I also had Lewis for one of my mock tests and he instantly put me at ease. He is really easy to get along with and gave clear, helpful feedback that I really appreciated.

Alex was brilliant from the very beginning. I first dealt with him when I enquired about lessons and even though there was a waitlist he was really helpful with timings and getting everything organised. The app, payments and communication were all smooth and straightforward. He also took me out on a mock test and again I felt completely comfortable and I took all of his feedback on board.

One thing that really stands out about this company is the genuine positivity and support from everyone. Each instructor was rooting for me along the way and when you see them all out on lessons you can tell they have a real sense of camaraderie and team spirit.

I would recommend this driving school to anyone. They have been amazing from start to finish.