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Image: NE Driving Solutions Ltd.

Driving test delays have become a significant issue in the UK, with over three-quarters of test centers facing wait times of more than three months. Despite efforts to tackle the backlog, including the addition of 150,000 extra test slots, waiting times have crept back up.

Temporary Improvements and the Current Situation

Initially, the extra test slots brought some relief. By January, the percentage of centers with three-month delays dropped from 81% in October to 57%. However, by May, the delays had surged again, with 77% of centers reporting wait times of over three months. The average waiting time also increased from 14.5 weeks in January to 17.8 weeks by May. This is still far higher than the pre-pandemic average of six weeks.

Concerns from the Driving Industry

The driving industry is concerned that without long-term solutions, the delays will only worsen. Camilla Benitz, Managing Director of the AA Driving School, pointed out that short-term fixes are not enough. The Driver and Vehicle Standards Agency (DVSA) has noted that many learners are booking tests prematurely, often before they are truly ready, leading to a high number of failed tests and further delays.

The Growing Black Market Problem

Adding to the problem, a black market has emerged where individuals use bots to secure test slots, which they then resell for a profit. MPs have called for government intervention to tackle this issue.

Calls for Systemic Changes

Driving schools and industry experts are calling for more comprehensive measures, including better recruitment and retention of examiners. The DVSA has responded with initiatives like the “Ready to Pass” campaign, aiming to ensure that learners are better prepared for their tests, which should help reduce waiting times.

According to Lewis Bishop from Shift Driving School, students are often booking tests in a panic, sometimes before they’ve even had sufficient—or in some cases, any—lessons. Additionally, many candidates opt to take tests in private cars without being fully prepared, further exacerbating the situation. Bishop noted that while the Gateshead center now has more examiners than it did last year, the bottleneck persists. “Something needs to be done,” he said, emphasizing the need for systemic changes to address the ongoing delays.

What Can You Do to Help?

Here are a few practical steps that can help reduce driving test delays:

  1. Book Your Test Only When You’re Ready: Make sure your driving instructor agrees that you’re ready to take the test. Booking prematurely can lead to failed attempts, which just adds to the backlog.
  2. Cancel If You Can’t Attend: If you know you won’t be able to attend your test, cancel it as early as possible. This frees up the slot for someone else who is ready.
  3. Stick to Your Local Area: Don’t travel across the country for a test. This not only clogs up the system but also makes it harder for locals to get slots in their own area.
  4. Avoid Using Bots or Third-Party Services: These services contribute to the problem by creating a black market for test slots. Instead, book your test directly through the DVSA, your Driving Instructor or Driving School.


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Passed with Simon a few days ago! It has been a really good experience doing my lesson with Shift Driving School. I want to thank Simon most especially for his patience and for helping me pass my driving! It has been a journey, but we got there!
Highly recommend Shift Driving School. They were an absolute pleasure to deal with from start to finish. Special shout out to my instructor Hassan, who taught me from scratch in just under 6 months. I had no previous driving experience at all and he talked through the steps and skills needed clearly, always supportively pushing me to be my best. Delighted to have passed at first attempt! Couldn’t have done it without the team at Swift and Hassan. Thank you!
I honestly cannot thank the team enough.

Simon was my instructor and I felt comfortable with him right from the start. He was incredibly flexible around my work schedule, always fitting lessons in when I needed them, and he adapted his teaching style to whatever helped me learn each new skill. He is extremely knowledgeable and always had great tips and explanations that made everything so much easier to understand. I genuinely never thought I would become a driver, especially learning in my 40s, but Simon gave me the confidence and belief that I could do it. We also had such a good laugh on our lessons and I will really miss them now I have passed. I would highly recommend him to anyone who is nervous, unsure or doubting themselves.

I also had Lewis for one of my mock tests and he instantly put me at ease. He is really easy to get along with and gave clear, helpful feedback that I really appreciated.

Alex was brilliant from the very beginning. I first dealt with him when I enquired about lessons and even though there was a waitlist he was really helpful with timings and getting everything organised. The app, payments and communication were all smooth and straightforward. He also took me out on a mock test and again I felt completely comfortable and I took all of his feedback on board.

One thing that really stands out about this company is the genuine positivity and support from everyone. Each instructor was rooting for me along the way and when you see them all out on lessons you can tell they have a real sense of camaraderie and team spirit.

I would recommend this driving school to anyone. They have been amazing from start to finish.
I 10000000% recommend this driving school my instructor has been appsalutly amazing he had so much patience and really helped me through all my lessons then he recommend me a nervous course which really helped me as I really struggled with my nerve on my test but I finally done it and passed my test and I wouldn't have been able to do it if it wasn't for lewis so thank u sooooo much :)
I was lucky enough to be taught by Alex who was brilliant! Alex was very supportive and honestly just seemed to know exactly what to say when it came to my anxiety around driving. I would definitely recommend Shift to anyone wanting to learn how to drive.
What a great company to not only learn to drive with, but to actually work with too. We would highly recommend Shift without a doubt.
Hassan is extraordinary, got me sorted for my test within a few months! Calm, collected and goes above and beyond. Highly recommended
Great instructors, Hassan got me passed really fast and even managed to move my test to a sooner date! Super patient and great at explaining. Would highly recommend.
I passed my driving test last weekend, I want to say huge thanks to my instructor Lisa baour, she's been amazing mentor throughout the process. I'm from different country and I didn't have any driving experience before, so I had to learn everything from the scratch, she's been calm and polite from the very beginning, that help me lot to boost my confidence and take out my driving nervousness. Thank you so much Lisa and shift for making me a better driver, i higly recommend Lisa and shift, you won't be disappointed..cheers 🍻🍻
I passed my driving test today and just want to say a big thank you to my instructor Ciaran! I started out as an extremely anxious driver, but he was always patient and made every lesson calm and straightforward. His clear explanations and calm teaching style really boosted my confidence and helped me feel ready to pass. Cheers :)